POLICIES
CANCELLATION POLICY
IF YOU NEED YOU NEED TO CANCEL OR RESCHEDULE AN APPOINTMENT WITH US, WE REQUIRE 48 HOURS NOTICE AS A COURTESY TO OUR STYLISTS AND THEIR TIME. SHOULD YOU CANCEL YOUR APPOINTMENT AFTER THE 48 HOURS HAVE PASSED YOU'LL BE CHARGED A FEE OF 50% OF THE SCHEDULED SERVICES. ALL SAME-DAY CANCELLATIONS OR FAILURE TO APPEAR FOR AN APPOINTMENT (AKA "NO CALL, NO SHOW") WILL BE CHARGED THE FULL AMOUNT OF THE SCHEDULED SERVICES.
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WE RESERVE THE RIGHT TO REFUSE SERVICE TO CLIENTS WITH MULTIPLE CANCELLATIONS OR "NO-SHOWS" .
LATE POLICY
IF YOU ARE MORE THAN 15 MINUTES LATE TO AN APPOINTMENT WE RESERVE THE RIGHT TO DENY SERVICE, AND WILL RESCHEDULE THE APPOINTMENT. HOWEVER, WE UNDERSTAND THAT EXTRAORDINARY CIRCUMSTANCES DO OCCUR, AND SHOULD YOU BE LATE FOR ANY REASON PLEASE CALL US AT 414-489-7198 TO LET US KNOW AS SOON AS POSSIBLE (ALL CASES WILL BE DEALT WITH ON A CLIENT-BY-CLIENT BASIS).
COLOR CORRECTION OR SPECIALTY COLOR
A CORRECTIVE COLOR IS DESIGNED FOR RESTORING NATURAL TONES, AND CORRECTING PROFESSIONAL OR AT-HOME COLOR THAT DID NOT TURN OUT AS DESIRED. GENERALLY THESE APPOINTMENTS TEND TO BE ANYWHERE FROM 2-4 HOURS LONG. THE SAME CAN TRUE FOR APPOINTMENTS THAT ARE A SPECIALTY COLOR APPLICATION, SUCH AS A VIVID COLOR, BALAYAGE, OMBRE, SOMBRE, ETC.
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DUE TO THE SIGNIFICANT PORTIONS OF TIME OUR STYLISTS SET ASIDE TO DO COLOR CORRECTION/SPECIALTY COLOR SERVICES, WE HAVE A 48 HOUR CANCELLATION POLICY FOR THESE APPOINTMENTS.
AT THE TIME OF YOUR CONSULTATION AND BOOKING WE WILL COLLECT A 30% DEPOSIT OF YOUR SERVICES. THIS DEPOSIT WILL GO TOWARDS YOUR APPOINTMENT. SHOULD YOU CANCEL WITH LESS THAN 48-HOURS NOTICE, YOUR FEE WILL NOT BE REFUNDED. SHOULD YOU "NO SHOW" THIS APPOINTMENT YOU WILL BE CHARGED AN ADDITIONAL 20% TO THE CARD ON FILE, AS A PENALTY FEE.
PLEASE SEE OUR COLOR CORRECTION RELEASE FORM FOR ANY QUESTIONS YOU MAY HAVE ABOUT REQUESTING THIS SERVICE.
Should you have questions or concerns about any of the above policies, please contact us at
414-489-7198 or email us at teaseyourself@gmail.com